Website and social media content continues to be a growing concern for eDiscovery. Gathering web content for evidence in a court case requires capturing quantities of unstructured, varied data across platforms, sites, forms, files and more, in native-format, rich media files.
To ensure you present a defensible content collection in court, consider the following three key eDiscovery solutions:
1. ISO 28500 Standard For Web Content Collection And Preservation
One of the biggest issues with capturing web content is authentication. A timestamp and hash value are no longer enough in complex eDiscovery court cases. Because a website is made of so many parts, each part needs to be preserved individually and together from the original source server – this is native-format archiving, which is preferred in most cases.
Since websites and social media play out across a multitude of platforms, metadata and file types, your eDiscovery solution for capturing web content must meet the ISO 28500 standard. [Link to: eDiscovery 1.1] With this standard for authentication, your partner for web content preservation should also offer affidavits and expert testimony. This authentication piece should be a part of any enterprise’s defensible content collection efforts.
2. An On-Demand Service That Captures The Most Critical Web Content
An on-demand, defensible content collection has become a necessity in preparing for legal proceedings. This type of web content preservation service allows you to point at specifics and capture that data, in its native format, in a quick, one-step solution [Link to: On-Demand 2.3] that holds up in court.
Once you’ve determined the data that you need to preserve, the on-demand service should do all of the heavy lifting. Advanced crawlers are capable of deep web content collection, including all types of websites, even those requiring a login, and the posts, comments, likes, attachments, photos and videos from social media networks.
Additionally, there should be no software to install and nothing to print out. Ideally, you receive a load file for your preferred eDiscovery review platform.
3. Web Content Preservation That Features A Human Touch
Software for data capture should be comprehensive, and in eDiscovery you want no surprises. That’s why your provider should also feature a quality assurance element that has people checking for completeness and accuracy of each digital point in time.
Your provider’s crawling engineers should also have a hand in customizing the code to meet your specific needs for attaining a defensible content collection.
While the above eDiscovery solutions seem complex and time-consuming, it actually takes more time to print out all of the site pages you need individually (which also happens to cost more, too).
With the right eDiscovery solutions, not only do you save time and money, but you get defensible, authentic, native-format content collection any time you need to build a strong case.
Ready to learn more about achieving a defensible content collection?