3 Reasons Why Capturing Context Is The Key To Compliance Archiving

| May 26 2016

3_Reasons_Why_Capturing_Context_Is_The_Key_To_Compliance_Archiving_.jpgTraditional data capture methods for compliance archiving no longer provide what’s necessary in terms of capturing context to mitigate risks associated with eDiscovery and regulatory compliance.

When you lose context, you actually lose the ability to determine if the information in question is authentic. That’s when you open yourself up to risks, such as lawsuits or agency fines and the subsequent reputational damage.

Especially if you’re rushed to capture data in a manual or traditional method, important information often is lost, making it easy for regulators and courts to discredit your claim. Collecting digital moments in time requires modern crawler technology.

The following three reasons exemplify how contextual web content preservation adds meaning to your data captures:

1. Context = Authenticity

Without the context of interactive site elements – drop-down menus, comments, likes, etc. – your content collection is missing the authenticity necessary for proof of compliance or claim in a court case. Instead of viewing a static, one-dimensional PDF with a time stamp, contextual web content preservation technology captures a site page in its native format, where rich media files, forms and more perform as they did at the time in question. 

As the trend for personalization on websites evolves, capturing the digital journey a visitor takes on your site is critical to capturing authenticity.

2. Capturing Interactive Elements

Modern crawler technology’s ability to capture interactive elements is the biggest technical difference between traditional web archiving and contextual web content preservation. Most archiving tools crawl websites and capture HTML-driven links, but today sites are less governed by straight HTML data.

Interactive elements are basically invisible to older web crawlers. You need modern crawler technology that understands JavaScript elements and knows how to click through disclosure language on pop-ups or capture a series of questions that help a user to navigate through the site.

3. User-Friendly Data Management

Having authentic, contextual data captures is a necessity, but you also need a way to manage and use that information. You must be able to access the historical site page you want and view the playback version.

Your web content preservation partner should have processes in place to export data in a form that’s easily imported into document-oriented systems, as well as a way to go from a PDF version of an individual record to a corresponding native-format, media-rich page.

Imagine if you only had a PDF of these very interactive web pages. You would never see the image scroll, only a static image. You wouldn’t know what’s behind the drop-down menus, because they don’t appear. You couldn’t navigate your way around the site and see how it was originally presented.

For truly authentic web content preservation, modern crawler software is able to get as specific as necessary to capture all elements of personalization and interactivity for true compliance archiving. Not only are you capturing data, you’re having a first-hand experience.

Ready to learn more about a native-format web content collection?

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