Like Hanzo, Smarsh offers a comprehensive eDiscovery, Archive and Compliance approach for the Enterprise. The firm notes a strong trifecta of social media, email messaging and dynamic content capture. Like Hanzo, Smarsh prepares all web content for eDiscovery and Compliance reporting across all FINRA, SEC, healthcare, retail, government and other regulated industries using a SaaS approach with a monthly usage fee. Both firms note a robust customer base with strong use of the product on a regular basis.
Preservation of archived content in the original dynamic, interactive context is a key advantage of the Hanzo solution, whereas Smarsh leverages its email archive as the primary data store. Smarsh lacks the DVR-like native format archiving of Hanzo, especially for organizations with a modern, sophisticated web presence. Smarsh takes a proprietary approach to eDiscovery, filter and classification, which tends to lack information portability to widely-used eDiscovery and compliance investigation systems like Relativity. Another Hanzo advantage is the innate ability of an on-premise alternative. Like most other eDiscovery and Compliance solutions, Smarsh is available in SaaS only.
Smarsh began operations in 2001 based in Portland, OR primarily focusing on financial services and email compliance. Smarsh notes “geographic dispersion” in its privately-owned data centers, whereas Hanzo’s AWS robust approach has built-in, proven security that is hard to replicate in privately-owned data centers.
Hanzo is not affiliated, associated, authorized, endorsed by, or in any way officially connected with (Smarsh) or any of its subsidiaries or its affiliates.